Our intimate experiences have limited spots available, to avoid disappointment please book early.
Please be aware that the night in an Igloo is weather and snow dependent. We will confirm your booking 48h prior to your stay. If we are unable to host you in an Igloo, we will upgrade you to one of our Snowdomes for free (pending availability) or offer you to come at another date.
Our intimate adventures require a lot of preparation and we are only able to host a limited amount of guests every year. For this reason we are unable to offer any refund on our tours. Any changes in bookings will incur an administration fee of 10 %.
Road closure: Please be advised that we will not be able to refund tours unless both road access (Omeo and Harrietville) are closed.
GROUPS, WEDDINGS AND EVENTS
Please contact us for any group bookings or privatisation.